Jelly, a new question-and-answer-based social app by Twitter co-founder Biz Stone, has been launched this month on iOS and Android. A cross between Quora and Snapchat, Jelly’s aim is to help users find answers to their questions in real time by crowdsourcing opinions from their social networks. Users snap a photo, ask a question, and get answers from connections in their social networks.
With investors like Bono, Al Gore and other Twitter founders Jack Dorsey and Evan Williams, Jelly looks like it’ll at least have the financial weight behind it to make a splash.
Yesterday at CES, Yahoo announced the acquisition of Aviate, a startup app that organises the apps on your phone’s home screen according to its best guess at what you need to see at any given moment.
As well as automatically organising your apps into groups (or ‘spaces’ as they call it) based on their function, it also incorporates elements of Google Now, ‘using signals to understand your context – WIFI, GPS, Accelerometer, Time, etc’. Say you’re at the gym, bam, up pop your work-out apps.
At the moment, Aviate is still in beta and exclusively for Android unfortunately so watch this space.
Ryanair have one of the worst images in the airline industry when it comes to customer experience. They almost revel in this thought too with Michael O’Leary constantly talking about ridiculous hypothetical ideas like charging customers for using the toilets on the plane and having all-standing flights. But it looks like 2014 will mark a change in approach.
Some of these changes include a simplified booking process, allocated seating, a 24-hour grace period for rectifying minor errors on bookings, allowing a second free small carry-on bag, lower boarding card reissue fees and lower airport and baggage fees.
In addition, the airline’s mobile experience is to undergo a complete revamp with a new app being launched in May as well as a new smartphone booking service and, my personal favourite, smartphone boarding passes to be made available from April.
While I can understand why many people find reasons to complain about Ryanair, they are genuinely one of my favourite companies and I’m delighted to see them start trying to “eliminate things that unnecessarily piss people off ” like O’Leary pledged at September’s AGM.
I’m a Digital Strategist passionate about the intersection between technology and creative marketing. I recently moved to London after 11 years living in Dubai.