Can Apple’s ‘iWatch’ catalyze wearable tech growth?

If industry murmurings over recent weeks are anything to go by, it looks as though Apple’s much touted ‘iWatch’ could see the light of day sooner than we might have thought. While such wearable devices are hardly a brand new concept, Apple’s entry into the space could act as a catalyst to help finally push this product category into the mainstream.

Although Samsung’s Galaxy Gear may have been met with a resounding ‘meh’ on its launch last September, and Nike seem to be cutting their losses with their Fuel Band (although this was always a fairly niche fitness product anyway), it is important not to underestimate the ability of the Cupertino powerhouse to impact the success of an early stage product category. I have always believed that if the iPhone 5 had shipped with NFC as was predicted by many at the time, NFC cardless smartphone payments would be the norm today. Unfortunately, that was not the case, and NFC has still not reached its full potential.

While I remain sceptical of the consumer utility of Google Glass (would you really wear a Glass headset all day for the handful of instances that it might come in handy?), I feel that smart watches offer much greater value to the common user. If someone out there can distil the essence of your smartphone into a standalone device that means you don’t have to carry around your phone everywhere you go, it could be huge.

It is also encouraging to see some companies out there already doing some really cool things with wearable tech in the real world. Take the Ushuaïa Beach Hotel and the Hard Rock Hotel in Ibiza for example. Both have recently introduced a system of smart wristbands that allow guests to abandon their room key cards and credit cards, and avail of a whole host of other hotel services with the swipe of their wrist.

One thing is for sure, this is a space with some serious opportunity for growth and innovation. Your move Apple.

iWatch patent 2

Some of Apple’s smart watch patent designs: image courtesy of Fast Company

Posted by Rob in Apple, Apple Watch, Wearables

What does Twitter’s new mute feature mean for brands?

Twitter announced this week that they are launching a new ‘mute’ feature so that users can block incoming Tweets from an account that they follow without actually unfollowing them. While this might be a handy feature for users (there are some serious serial Tweeters out there), what does it mean for brands?

A lot has been spoken recently about the fact that brands are continually being marginalised on Facebook by an algorithm that basically forces them to pay to reach their own followers. But could this new feature from Twitter be just as harmful?

While Facebook take it upon themselves to filter out companies’ marketing messages as they see fit, Twitter’s new feature is more of a user-orientated approach. Instead of a faceless algorithm, it is the customer themselves opting out of hearing from you.

The key take-away here is that you need to actually provide value to your followers / customers via social media. They are unlikely to unfollow you if you’re saying something meaningful and not just posting meme’s and ‘inspirational’ quotes, so brands beware. All this feature really does is make it slightly easier for followers to actively ignore you.

twitter mute

Image courtesy of Mashable

Posted by Rob in Facebook, Social Media, Twitter

Media usage trends paint a bleak picture for old media

This hardly comes as a surprise but, if this report by Ofcom on media usage published last week  is to be believed, then the falling attention of users towards newspapers and TV is not going to stop any time soon. As eyeballs shift to digital media and smartphone and tablet content consumption continues to grow unabated, old media is increasingly being marginalized.

Ofcom researchers asked consumers which media (Newspapers, Radio, Web, TV, Mobile) they would miss the most, then segmented the results by age. Newspapers don’t even seem to be on the radar of those under 35 and only 13% of 16-24 year olds claimed that they would miss TV the most. As is clear from the below chart, this shift to digital is very much generational. It may be be just the beginning, but it is clear that digital consumers are slowly but surely taking over the most coveted media demographics.

While the results don’t come as much of a surprise, it should cement the need for players in this space to urgently look at their long term strategy if they have not already done so.

Media Usage

 

Posted by Rob in Media, Mobile, Old Media

Snapchat live chat & video could be a game-changer

This could be massive. In what was quite an unassuming blog post yesterday to announce their new live chat feature, Snapchat casually threw in that they are also adding a live video aspect to the service too. This move makes a heap of sense as the company grapples with ways of giving users a more valuable service. Sharing vanishing selfies will only interest people for so long after all.

By going in this direction, the company is clearly trying to branch out from their relatively niche focus and become a platform where users can interact with each other in a more meaningful and rich way. If they can eek out a place in the younger generation’s world as an alternative to Skype or WhatsApp, then turning down Facebook’s reported $3 Billion advances could turn out to be a very savvy move in the end.

Posted by Rob in Mobile, Snapchat, WhatsApp

The convergence of The Big Four tech giants continues

With leaked reports this week suggesting that Amazon are readying a smartphone to launch in the Autumn, it marked yet another example in the recent trend of the big four tech companies, Google, Apple, Facebook & Amazon, continuing to move in on each other’s turf. It seems that Amazon want a piece of the smartphone pie and feel like they have something to offer in this space in the hope of emulating Apple’s model of users being able to use an Apple device to buy Apple products via an Apple payment system (iTunes). This isn’t a new trend but definitely one that seems to have sped up over the last few months with Computer World highlighting the number of recent moves that have made these companies “a lot less like themselves and a lot more like their competitors”.

Even Twitter are getting in on the action. Just last week the company rolled out a new profile page to some users, giving images more prominence, displaying posts based on their level of interaction and generally continuing the ‘Facebook-ification’ of the platform. All this in addition to reports last month that the company was preparing to get rid of the hashtag and @reply features that have been such symbols of the platform up to this point.

In a similar vein, it seems that Facebook is hoping to diversify from social like Google has managed to diversify from search with the company recently engaged in some very Google-like ‘moonshot’ ventures like investing in virtual reality and drone hardware manufacturers that have nothing from the outside to do with their core business. It has also been reported this week that the company is currently testing out an e-money system in Ireland which, if it were to prove a success, could possibly muscle in on Amazon’s online retail business or the potential of Apple’s iTunes in the micro-payments space.

So it looks as though these companies will continue to diversify from their original core business and borrow elements from each other, all with the aim of trying to expand their customer base and keep users within their ecosystem. But are all these measures diluting the elements that made users love them in the first place, and what are the implications for us, the users, of having our lives and our habits influenced and monitored by such a small group of companies?

Amazon Smartphone

Image courtesy of Mashable

Posted by Rob in Amazon, Apple, Facebook, Google, Twitter