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The Post-Demographic Age, Chinese Millennials, Vine vs. SnapChat, & Vertical Videos

Post Demographic Consumerism: In a digital world, are ‘Generations’ redundant?

There’s somewhat of an obsession today around targeting the fabled ‘Millennial’, the general term given to the broad section of the population who have come of age since the digital revolution, who live on their smartphones and are totally immersed in the online world. It’s become clear however that Millennials are not so much a target group by themselves, but rather an almost infinite amount of smaller, individual groups based on a mountain of different tastes and preferences.

This piece from Advertising Age argues that the same is true for nearly every other target group that’s active today. We all now live in the digital age. Not just Millennials. And with the choices and options offered to basically all groups of the population today, trying to pigeon-hole people by age, gender, status or location, has become a fool’s game.

We live in a Post-Demographic Consumer age and sociologist Jane Pilcher Mannheim argues that what defines groups today is “less about their place in time and history, and more about finding their personal tribe — finding passions, people and brands that fit their vision of themselves… Quite possibly, a 16-year-old anime fan is more like a 32-year-old anime fan than she is similar to a 16-year-old sports enthusiast”. Food for thought.

However – some thoughts on appealing to ‘Chinese Millennials’ in particular

In contrast, one region where things are a little more straightforward when it comes to targeting by demographics is China, undoubtedly one of the biggest growth markets in the world right now. It’s not something I’ve ever thought much about before, but there are a few particular factors that go some way to forming the mindset of the young Chinese consumer.

Due to the massive economic growth in the country in the last couple of decades, coupled with the Chinese one-child per family policy, this has resulted in a certain type of generation. A generation that is much more self-obsessed, care-free, and more likely to seek out  short-term feel-good experiences than any generation preceding it. They don’t face the same type of hardship as their parents, and they are the sole focus of not only both parents, but both sets of grandparents as well. That is a hell of a lot of special attention. Interesting to see how some brands have adapted to appeal to these particular traits (read here).

Vine should not be ignored despite SnapChat stealing all the headlines

SnapChat has been the ‘it’ social network of the last 12-18 months, there’s no question about that. Evan Spiegel has been courting the ad world recently after a huge period of growth for the platform. While all this has been happening however, Vine has been racking up solid numbers of it’s own. Apparently Vine has the same amount of unique monthly visitors as SnapChat (34.5 million according to comScore) as well as playing 1.5 billion monthly “loops”.

It’s fallen under the radar somewhat since it burst onto the scene after being acquired by Twitter in 2013 and this article by Quartz suggests that one of the reasons why SnapChat has seen so much coverage is due to constant speculation over being acquired itself. Either way, these figures act as a reminder that Vine could still be a viable channel to use for brands (some decent examples in the article too) . Advertisers take note!

The rise of the vertical video

If SnapChat is responsible for one thing however, it has been the massive growth in popularity of the vertical video. Up until recently, shooting a video in portrait mode was one of the cardinal sins of video creation. The tides are changing however, and the fact that 30% of our total time looking at a screen of any kind is spent on a device held vertically is conditioning us to accept this form.  YouTube have revealed that uploads of tall videos have grown 50% in 2015. The growth of SnapChat and the recent roll-out of their ‘Discover’ section has meant that users are now more accustomed to seeing vertical videos from publishers and not just their friends. I’m betting that’s it’s not long before we start seeing vertical ads popping up in YouTube pre-rolls and the like.

Posted by Rob in Advertising, Links of the Week, Mobile, Snapchat

Cannes, SnapChat, Starbucks, Dollar Shave Club, and QR Codes in China

This week’s Cannes Lions festival has given us plenty of food for thought when it comes to the intersection of technology and advertising. Along with the usual celebrity interviews (apparently celebs can teach ad and tech folks a lot about creativity!), there was a few box office draws from the tech world, as well as some interesting announcements. Here are a couple of the highlights of the Cannes festival,  along with some other interesting things that happened in the industry over the last week.

SnapChat founder Evan Spiegel speaks at Cannes Lions

It’s no secret that SnapChat is on the AdLand charm offensive, and while they are somewhat of a flavour of the month at the moment, there’s still some serious concerns from advertisers and publishers when it comes to the targeting capabilities of the platform. This made for an interesting dynamic when Evan Spiegel sat down with Cosmopolitan editor-in-chief Joanna Coles during the week and discussed the challenges facing both SnapChat and the advertising industry in general. On one hand, advertisers need to be able to target the users that they want to reach, but they also need to tread carefully on a platform that places user privacy at it’s core.

WPP, The Daily Mail and Snapchat are launching a native advertising agency

Evan Spiegel has been busy this week. Another big announcement at Cannes was the collaboration between SnapChat, advertising conglomerate WPP,  and the Daily Mail, to create a digital content agency called Truffle Pig. The focus of the new agency will be to create content that seems less like traditional advertising that will appeal to young consumers. This content will be served on SnapChat, DailyMail.com and Elite Daily as well as on other digital channels  based on the client’s needs.

This partnership makes sense for all concerned as SnapChat are still finding their feet when it comes to advertising, publishers like the Daily Mail are still coming to terms with monetizing on digital channels, and agencies are constantly trying to find a way to create content for their brands that appeals to young consumers. We are still, relatively speaking, in the early stages of the digital advertising revolution, and having publishers, agencies and social platforms working closely together to try and learn from each other can only be beneficial in the long run.

Starbucks have released an app update that lets you pre-order and skip the queue

Starbucks are one of the biggest innovators in the world when it comes to using mobile technology in retail. Their latest app update includes a feature that lets customers order and pay ahead of time so that they can skip the queue and pick up their coffee as soon as they arrive at the store. It’s an addition to their hugely popular consumer app that lets users pay for their coffee and engage with their loyalty program that launched in 2011. The app is one of the highest performing mobile payment apps in retail accounting for over 7 million mobile payments per week in the US (that’s 16% of all of their transactions). Constantly adding features like this goes to shows why it’s so popular.

Dollar Shave Club is now worth $615 Million

Can a viral video really impact a company’s long-term growth? Dollar Shave Club, a men’s shaving subscription service, found mainstream attention in 2012 when their company promotional video went viral. It was announced during the week that after raising $75 million in a new funding round the company is now valued at $615 million. Apparently, the company still isn’t turning a profit though, which raises a few questions around valuing a company on their projected future turnover despite high customer acquisition costs and increased competition. Building a subscription service that scales is one thing, but maintaining those recurring purchases over the long term is another thing completely so we’ll have to wait and see how this one turns out.

QR Codes are really popular in China. Who Knew?

While scanning QR Codes has never really become a mainstream consumer behaviour in most markets, in China things are a little different.  Due to the crazy complicated URLs that they tend to use in China, mainly involving numbers due to the difficulty with using Chinese characters, it can be very difficult for users to remember the addresses of the sites they come across. Scanning QR Codes means that they don’t have to. The fact that the most popular mobile apps in China like Weibo and WeChat have in-built QR Code readers means everyone has a readily available QR Code reader in their pocket. Chinese consumers use QR Codes for everything from signing up to companies loyalty programs, sharing their information, and searching online. It’s interesting to see how (and why) technologies can thrive in some markets, while stagnating in others.

Posted by Rob in Advertising, Links of the Week, Snapchat, Tech

Snapchat live chat & video could be a game-changer

This could be massive. In what was quite an unassuming blog post yesterday to announce their new live chat feature, Snapchat casually threw in that they are also adding a live video aspect to the service too. This move makes a heap of sense as the company grapples with ways of giving users a more valuable service. Sharing vanishing selfies will only interest people for so long after all.

By going in this direction, the company is clearly trying to branch out from their relatively niche focus and become a platform where users can interact with each other in a more meaningful and rich way. If they can eek out a place in the younger generation’s world as an alternative to Skype or WhatsApp, then turning down Facebook’s reported $3 Billion advances could turn out to be a very savvy move in the end.

Posted by Rob in Mobile, Snapchat, WhatsApp